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Telephone scam hits Northern Neck Electric customers

Posted on Wednesday, August 2, 2017 at 3:02 pm

Recent attempted telephone scams have been reported in the Northern Neck. If someone claiming to represent Northern Neck Electric (NNEC) calls, demands immediate payment of your electric bill, and threatens to cut your power off within an hour, hang up. Do NOT call any number the scammer gives you! Currently one scam is asking potential victims to call 800-360-6950 to pay the late electric bill. This is NOT NNEC’s phone system or number! NNEC is issuing this warning to prevent a member from becoming a victim of this type of crime.

“We want all of our members to be aware of the threat of scammers calling to demand immediate payment for services from NNEC,” said Richard McLendon, NNEC’s vice president of customer service and information technology. “The scammers claim that electric service will be disconnected within an hour unless the bill is paid immediately. Usually the scammer instructs the homeowner to go to a store to purchase a prepaid card and to call back with the card’s information to pay the bill. In some cases the scammers demand the homeowner to pay cash to the supposed representative at a nearby location within a short period of time.”

McLendon continued, “NNEC would never contact our members in this way. The employees at NNEC work very hard to accommodate our members, and we would never demand a member meet us somewhere to make a payment for any service. NNEC never asks for immediate payment of cash, a “green dot” card or PayPal as a prerequisite to keeping your lights on. Please report any telephone calls such as these to the Cooperative and local law enforcement if you think it is a scam.”

Read more of this story in the August 2 issue of the Westmoreland News.